KCS Group

Technical Support Engineer   




  Birdeye India Private Limited is looking for Technical Support Engineer



Job Description

Candidate should be Any Graduate with 2+ years of experience in Technical Support, Hardware Networking, Client Relationship, Hardware Troubleshooting. Must have excellent communication skills.

Job Responsbility-

Responding to technical support tickets.
Contacting clients to find out the nature of the technical or IT issue.
Linking to clients` computers via remote access.
Traveling to clients` office or server location.
Installing new hardware, software, and networking systems.

Diagnosing and troubleshooting hardware, networking, and software issues.
Proposing simple and effective solutions.
Providing basic software training.
Maintaining good client relations.
Completing job reports.
 

Work Experience

2 to 7 Years

Level

 Junior - Executive, Assistant 


Job Function
IT-Hardware/Networking, IT- Hardware Customer Support, Troubleshooting, H/W Installation/Maintenance, Network Administration


Vacancies
Not Specified 


Industry
IT-Software 


Job Location
Gurgaon 


Educational Qualification
B.Sc, BCA/BCS, B.E./B.Tech


Salary
Not Specified


Key Skills
Technical Support, Hardware Networking, Client Relationship, Hardware Troubleshooting


Company Info
Birdeye is an all-in-one Experience Marketing platform for multi-location businesses. More than 60,000 businesses of all sizes use Birdeye every day to be found online and chosen through listings, reviews and referrals; be connected with leads and customers on the channels of their choice, and deliver the best customer experience with survey, ticketing and insights tools.
 


Address


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Contact Number


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Referral Information


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