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Job Description
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Candidate will be responsible to provide chat and voice support to our international clients in US, Canada and UK. Should have the ability to handle multiple chats simultaneously. Responsible to provide timely and effective resolutions to our clients on basic to complex technical support queries via chat and calls.
Responsible for responding to customers in an efficient and professional manner
Handles and resolves technical queries; identifies and escalates accordingly
Meets expectations regarding productivity as defined by the process or manager
Escalates necessary cases to the right level within the defined LOB (Line Of Business)
Ensures compliance with all company and departmental policies, procedures, and Guidelines
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Work Experience |
0 to 5 Years |
Level |
Junior - Executive, Assistant |
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Job Function
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IT-Software, Desktop Support |
Vacancies
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Not Specified |
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Industry
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IT-Software |
Job Location
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Bangalore |
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Educational
Qualification
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B.Sc, BCA/BCS, B.E./B.Tech |
Salary
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Not Specified |
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Key Skills
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Technical Support, IT Helpdesk, Desktop Support, Windows Server Administration
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Company Info
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VN2 Solutions is newly started Software Outsourcing Company is one of Bangalore s fastest-growing IT Services, Consulting, and Recruitment companies. It has offices in Bangalore. We help our clients become the best in their field by using state-of-the-art technology, service, and solutions. Any new idea we suggest or implement for a company is evaluated for its impact on the business.
We offer cost-effective solutions for our clients to maximize their returns. Our unique delivery models and flexible business model help us achieve better results. We ensure that our clients get quality and timely solutions by keeping abreast of the latest trends in the industry. VN2 Solutions is Best outsourcing software company India s service partner for solutions, enterprise integration, and implementation and license.
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Address
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Not Mentioned
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Contact Number
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Not Mentioned
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Referral Information
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Check details
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