KCS Group

Technical Support Engineer   




  Accion Labs - Leading Product Engineering is looking for Technical Support Engineer



Job Description

Candidate should have 3 to 8 years of experience in Java Application Support, L1/ L2 Support, Production Support, Ticketing tools. Must have Good Communication Skills.

Job Responsibilities-

Responding to escalated customer support issues.
Implementing customer support processes to enhance customer satisfaction.
Formulating and revising customer support policies and promote their implementation.
Informing the team of all new information related to products, procedures, and trends.

Short Notice period, Join with in 15 Days, can apply for this opportunity
 

Work Experience

3 to 8 Years

Level

 Junior - Executive, Assistant 


Job Function
IT-Software, Java Technologies, Desktop Support


Vacancies
Not Specified 


Industry
IT-Software 


Job Location
Bangalore, Pune 


Educational Qualification
B.E./B.Tech, MCA/PGDCA, B.Sc, BCA/BCS


Salary
Not Specified


Key Skills
Technical Support, Java Application Support, L1/ L2 Support, Production Support


Company Info
Accion Labs is a global technology services firm with specialized focus on servicing enterprise and technology firms in the emerging technologies such as Web 2.0, SAAS, Cloud, eBusiness, Mobile, social media, open-source and BI/ DW. Accion Labs offers a range of engagement models such as - professional staffing (contract, contract-to-perm, direct perm), turn-key/T&M/collaborative projects and offshore-leveraged projects/ extended team models. Whichever be the engagement model, we follow a tool-centric, outcome-focused and action-oriented engagement approach. Accionlabs is privately-held, venture-funded and has offices in the following locations - USA, India, Singapore, Malaysia, UAE, Australia, UK.

 


Address


Not Mentioned


Contact Number


Not Mentioned



 



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