KCS Group

Technical Support Engineer   




  TraceLink Inc. is looking for Technical Support Engineer



Job Description

Candidate should be Any Graduate 3 to 5 years of experience in Technical Support, IT Helpdesk, Hardware, Networking, Software Support, Diagnosing and Troubleshooting. Must have excellent communication skills.

Job Responsibility-

Responding to technical support tickets.
Contacting clients to find out the nature of the technical or IT issue.
Linking to clients` computers via remote access.
Traveling to clients` office or server location.
Installing new hardware, software, and networking systems.

Diagnosing and troubleshooting hardware, networking, and software issues.
Proposing simple and effective solutions.
Providing basic software training.
Maintaining good client relations.
Completing job reports.
 

Work Experience

3 to 5 Years

Level

 Junior - Executive, Assistant 


Job Function
IT-Hardware/Networking, IT- Hardware Customer Support, Troubleshooting, H/W Installation/Maintenance, Network Administration


Vacancies
Not Specified 


Industry
IT-Software 


Job Location
Pune 


Educational Qualification
B.Sc, BCA/BCS, B.E./B.Tech


Salary
Not Specified


Key Skills
Technical Support, IT Helpdesk, Hardware, Networking, Software Support, Diagnosing and Troubleshooting


Company Info
TraceLink provides the World s Largest Track and Trace Network designed to help eliminate counterfeit prescription drugs from the global marketplace. Leading pharmaceutical businesses across the life sciences supply chain trust the TraceLink Life Sciences Cloud to improve the visibility and traceability of pharmaceuticals from ingredient to patient. A single point and click connection links any pharmaceutical company to hundreds of thousands of supply chain trading partners to deliver the information, insight and collaboration needed to comply with global serialization and regulatory requirements anywhere in the world.
 


Address


Not Mentioned


Contact Number


Not Mentioned


Referral Information


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