KCS Group

Technical Support Engineer   




  ANSYS Software Private Limited is looking for Technical Support Engineer



Job Description

Candidate should have BS or MS Degree in a Computer Science or Engineering-related field with minimum 2 years of professional experience in a computer systems support, administrator, and/or software developer role. Experience with supporting Windows-based computer systems, familiarity with concepts that impact software deployment and network administration, familiarity with license-controlled software concepts and tools, knowledge of programming and scripting languages

Logical problem-solving, strong interpersonal and communication skills, fluent in writing and speaking English
Strong organizational and time management skills, possesses a sense of urgency
Projects a professional image and demonstrates business acumen, driven to succeed

Preferred Qualifications and Skills

Preferred education and years of professional experience in a computer systems support, administrator, and/or software developer role: BS+5 or MS+3
Experience with supporting Linux-based computer systems
Performance Computing topics such as high-speed interconnects, Cloud Portals, Cluster Job Management software, MPI & Remote visualization
Experience with Linux-based computer systems

Key Duties and Responsibilities

Apply Ansys software configuration, integration and troubleshooting techniques to provide highest level technical support to customers and Channel Partners
Adhere to support processes to ensure high-quality, timely customer service that results in customer satisfaction
Develop technical expertise in configuring software in one or more simulation areas
Submit suggestions for product improvement, when needed. File defect reports and verify fixes adhering to defect reporting processes. May also participate in field testing of new releases to ensure that new features and workflows will address customer requirements
 

Work Experience

2 to 4 Years

Level

 Junior - Executive, Assistant 


Job Function
IT-Software, Desktop Support


Vacancies
Not Specified 


Industry
IT-Software 


Job Location
Pune 


Educational Qualification
B.E./B.Tech, M.Tech


Salary
Not Specified


Key Skills
Technical Support, Software Deployment, High Performance Computing, Network Administration


Company Info
ANSYS is the global leader in engineering simulation. We help the world`s most innovative companies deliver radically better products to their customers. By offering the best and broadest portfolio of engineering simulation software, we help them solve the most complex design challenges and engineer products limited only by imagination. Join our nearly 3000 professionals in more than 75 strategic locations around the world in making a difference in the world of engineering simulation and product development. Visit www.ansys.com for more information.
 


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Referral Information


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