KCS Group

Technical Support Engineer   




  NWT Global Solutions Private Limited is looking for Technical Support Engineer



Job Description

Openings for Technical Support Executive - Rotational/ Requirement based Shift

Qualifications:

10th,12th, Diploma or Any Degree
Graduation is not mandatory.
Freshers and Experienced.
Basic knowledge in Excel and system data entry.
Basic English (Must) and Hindi (Preferred and added advantage)

Responsibilities:

Understanding the products and services provided by the company.
Supporting the customer through a ticketing system.
Resolving customer complaints and queries.
Providing detailed information to customers.
Maintaining records of all previous tickets for future reference.
Offering exceptional customer service and satisfaction.
Following up with customers for any further information.
Taking feedback from the customers.
Contributing the work to the company`s knowledge base.
 

Work Experience

0 to 2 Years

Level

 Entry Level 


Job Function
Operations/Customer Service, Technical Support, Customer Service (Web)


Vacancies
Not Specified 


Industry
IT-Software 


Job Location
Chennai 


Educational Qualification
B.Sc, BCA/BCS, B.E./B.Tech, Diploma


Salary
Not Specified


Key Skills
Technical Support, Customer Support, International Non Voice, Chat Support


Company Info
At NWT Global Solutions Private Limited, we offer a variety of innovative IT solutions suitable for various industries, and for companies of all sizes. We believe in long-term partnerships, and our services are therefore designed around the specific needs of our clients. We work hard - so our clients can sleep at night, knowing that their IT operations are taken care of in the most professional way.
 


Address


Not Mentioned


Contact Number


Not Mentioned


Interview Dates


6, 7, 8, 9, 10, 11, 12, 13, 14, 15/ May/ 2023


Referral Information

Check details



Candidates are requesed to come for direct walk-in interview or contact at the above given number!




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