KCS Group

Technical Support Engineer   




  Utimaco Software Private Limited is looking for Technical Support Engineer



Job Description

Candidate should have a Bachelor`s degree in IT/ CS or equivalent with 1 to 2 years of work experience in OM. basic shell scripts, SQL queries, vi editor and Networking basics. At least experience with any flavor of Linux/ Unix based platforms. Should have basic knowledge of database (preferred PostgreSQL, MySQL)

Self-learner
Team player
Excellent spoken and written English

Job Responsibility-

To be the main contact for the customers for all technical issues
Maintain, monitor, and provide technical support on installed systems
Handle support calls and emails from customers. Provide solutions as per the SLA
Multitask and handle various support tasks based on priority
Perform system maintenance and upgrade activities as required

Proactively analyze and report the health and status of the system to various internal departments
Assisting the internal Service departments as required
Prepare and maintain complete technical documentation of the systems
Ready to work in shifts on rotation basis to maintain 24*7 support function
 

Work Experience

1 to 2 Years

Level

 Junior - Executive, Assistant 


Job Function
IT-Software, Desktop Support


Vacancies
Not Specified 


Industry
IT-Software 


Job Location
Mumbai 


Educational Qualification
B.Sc, BCA/BCS, B.E./B.Tech


Salary
Not Specified


Key Skills
Technical Support, Service Desk, Customer Support, Networking and Troubleshooting


Company Info
Since 1983, Utimaco has been developing hardware-based, high-security appliances (Hardware Security Modules) and compliance solutions for telecommunication provider regulations (lawful interception and data retention). Customers and partners of Utimaco in all parts of the world trust the companys long-term, proven reliability and investment protection, as well as its many certified IT security standards. Utimaco stands for recognized product quality, user-friendly software, excellent support and trusted high security made in Germany.
 


Address


Not Mentioned


Contact Number


Not Mentioned


Referral Information


Check details



 



Share this opening with your friends on      Facebook     LinkedIn     Twitter     Email

Specialized Jobs

Latest Featured Jobs



Java Professionals | .Net Professionals | QA/ Software Testing | PHP/ MySQL Jobs | Tech Support Jobs | Admin/ HR Jobs

Jobs in Bangalore | Delhi/ NCR Jobs | Jobs in Chennai | Hyderabad Jobs | Kolkata Jobs | Jobs in Mumbai | Jobs in Pune

Off Campus Jobs | Fresher/ Entry Level Jobs | Junior/ Executive Level | Senior/ Middle Level | Managerial Level Jobs

KCS Home         Interview Schedules         Software Jobs         Off Campus Drive         Candidate's Login/ Register