KCS Group

Network (Support) Engineer   




  Progress Software Private Limited is looking for Network (Support) Engineer



Job Description

Candidate should have a BS in Computer Science, Computer Information Systems experience, or MS with or equivalent with Solid programming experience or knowledge of programming languages/ technologies. Must have excellent verbal and written communication skills in English Language. Solid analytical and troubleshooting skills are specific to software-related issues,

Must have strong customer service skills
Ability to multitask in a fast-paced environment and maintain attention to details
Knowledge/experience with Java, JavaScript, development IDEs such as Visual Studio, Eclipse, etc
Operating systems: Windows, Red Hat Linux
Knowledge of Applications Servers, Web Services, and Cloud Service Providers
Working experience in Support and using CRM tools like Salesforce, ServiceNov, Remedy etc

Desired Skills-

Strong Customer Support Experience.
Familiarity preferred but not essential: Kerberos, SSL, TCP protocols, SOAP, REST, IIS
 

Work Experience

1 to 4 Years

Level

 Middle / Assistant Manager 


Job Function
IT-Hardware/Networking, IT- Hardware Customer Support, Troubleshooting, H/W Installation/Maintenance, Network Administration


Vacancies
Not Specified 


Industry
IT-Software 


Job Location
Hyderabad 


Educational Qualification
B.Sc, BCA/BCS, B.E./B.Tech


Salary
Not Specified


Key Skills
Technical Support, Customer Support, Customer Service, Windows Technical Support, Product Support


Company Info
Dedicated to propelling business forward in a technology-driven world, Progress (Nasdaq: PRGS) helps businesses drive faster cycles of innovation, fuel momentum and accelerate their path to success. As the trusted provider of the best products to develop, deploy and manage high-impact applications, Progress enables customers to develop the applications and experiences they need, deploy where and how they want and manage it all safely and securely.
 


Address


Not Mentioned


Contact Number


Not Mentioned



 



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