KCS Group

Technical Support Engineer   




  Computer Generated Solutions India Pvt. Limited is looking for Technical Support Engineer



Job Description

Candidate should be Any Graduate with 0 to 5 years of Technical Support experience handling global customers
Must have strong troubleshooting skills in Windows, Linux, Database and IP Networking
Should be patient, persistent and attentive to details with strong work ethic and Organizational Skills
Ability to communicate technical concepts clearly and effectively
Analysis, troubleshooting, and problem solving expertise
Effectively prioritize and call out customer issues

Translate product and business requirements quickly and effectively into technical solutions whilst adhering to the agreed specification
Do timely updates of tasks to match the severity levels
Excellent written and verbal communication skills
Effective communication and interpersonal skills to be able to establish rapport with people at all levels
The ability to work in teams as well as independently
Take a proactive approach to work without close supervision

 

Work Experience

0 to 5 Years

Level

 Junior - Executive, Assistant 


Job Function
Operations/Customer Service, Technical Support, Customer Service (Voice), Customer Service (Web)


Vacancies
Not Specified 


Industry
CRM/Call Centers/BPO 


Job Location
Hyderabad 


Educational Qualification
B.Sc, BCA/BCS, B.E./B.Tech


Salary
Not Specified


Key Skills
Technical Support, IT Helpdesk, Customer Support, Desktop Support, IT Service Desk


Company Info
In 1984, Phil Friedman started CGS in New York City with five people, providing professional IT services. Through organic growth and various acquisitions, CGS steadily grew its business in the U.S. and expanded internationally. More than three decades later, CGS has grown to over 7,500 employees across North America, Latin America, Europe, The Middle East and Asia, delivering Business Applications, Enterprise Learning and Outsourcing services to customers in 45 countries around the globe. Our clients span across such industries as fashion, apparel, healthcare, retail, financial services, hospitality, technology and telecommunications, among others. View our historical timeline here.

Our validated network of hard-to-find industry experts have been in your shoes. They know every aspect of your business, across customer experience, procurement, manufacturing, sales, service, human resources, and finance. They have seen long established companies go out of business because they had failed to innovate, and they have been a part of new-age startups that have shaken industries to the core, through technology innovation. It s the law of the jungle out there, and they are the hunters.
 


Address


Not Mentioned


Contact Number


Not Mentioned


Interview Dates


24, 25, 26, 27, 28/ Apr/ 2023


Referral Information

Check details



Candidates are requesed to come for direct walk-in interview or contact at the above given number!




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