KCS Group

Technical Support Associate   




  ZS Associates - Management Consulting Company is looking for Technical Support Associate



Job Description

Candidate should have 1 to 3 years of experience with Microsoft Active Directory, Wireless Networking (client side), MS Teams Telephony IOS, Samsung MDM configuration support. Knowledge and experience with PC desktop support functions relative to domain connectivity. Installation and configuration of OS and business application software (i.e. MS Windows 10/ Office 365, Outlook, Internet Explorer, DLP, Backup tools, etc. Configure computer hardware and software, as well as troubleshoot related problems.

Technical Support tools/ Imaging: VNC, VPN/ SCCM
MacBook Configuration, Support.
Proficiency in VC/ AV hardware configuration, troubleshooting and maintenance of board meeting rooms.
Web conferencing applications support - zoom, skype, WebEx, MS Teams

Experience in troubleshooting various forms of software problems (e.g. operating system and application programs)
Complete some administrative tasks, such as initiating hardware repairs, assisting with organizational efforts and asset management;
IT projects as assigned.

 

Work Experience

1 to 3 Years

Level

 Junior - Executive, Assistant 


Job Function
IT-Software, Desktop Support


Vacancies
Not Specified 


Industry
CRM/Call Centers/BPO 


Job Location
Noida, Pune 


Educational Qualification
B.Sc, BCA/BCS, B.E./B.Tech


Salary
Not Specified


Key Skills
Technical Support, Active Directory, Wireless Networking, Hardware Configuration, Troubleshooting


Company Info
ZS is a professional services firm that works side by side with companies to help develop and deliver products that drive customer value and company results. We leverage our deep industry expertise, leading- edge analytics, technology and strategy to create solutions that work in the real world. With more than 35 years of experience and 6, 000- plus ZSers in 24 offices worldwide, we are passionately committed to helping companies and their customers thrive.
 


Address


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Contact Number


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Referral Information


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