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Job Description
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Candidate should be Any Technical Graduate freshers or experienced with excellent communication skills.
Should be comfortable working in night shifts and commuting self-one sided.
24*7 shift (US Shifts)
It`s a B2B profile (60% Voice) where TSE will be the point of contact for all technical queries related to login. TSE will be trained on handling password reset queries in Active Directory
Primary Skills
1) Excellent communication skills
2) 24*7 operations & most of the times shift will be in EST hours.
3) Technical bent of mind to isolate a problem quickly
4) Basic troubleshooting of desktop/laptop and gadgets
5) Email configuration
Secondary Skills
1) Customer service approach
2) Candidate should be comfortable with US shifts timings, Tech Support (Semi-Tech) voice process.
Interested candidates can share updated resume along with below mentioned details-
Total experience
Notice period
Current & expected CTC
Current location
Comfortable working in night shifts- yes/ no
Comfortable commuting one way on own- yes/ no
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Work Experience |
0 to 5 Years |
Level |
Junior - Executive, Assistant |
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Job Function
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Operations/Customer Service, Technical Support, Customer Service (Voice), Customer Service (Web) |
Vacancies
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Not Specified |
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Industry
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CRM/Call Centers/BPO |
Job Location
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Gurgaon |
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Educational
Qualification
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B.Sc, BCA/BCS, B.E./B.Tech |
Salary
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Not Specified |
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Key Skills
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Technical Support, International Voice Process, Networking, Technical Helpdesk
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Company Info
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Incedo is a US based consulting, analytics and technology services firm. We help our clients achieve competitive advantage through End-to-End Digital Transformation and work across Financial Services, Telecom, Life Science & Healthcare and Product Engineering sectors. Our uniqueness lies in bringing together strong engineering, data science and design capabilities with deep domain understanding, and blurring the boundaries between services and products to maximize business impact from emerging technologies.
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Address
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Not Mentioned
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Contact Number
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Not Mentioned
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Referral Information
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Check details
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