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Job Description
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Candidate should be Any Graduate or Undergraduate with 0 to 5 years of experience in Technical Support, Window Support/ Server Support/ Software Support/ Application Support. Must have excellent communication skills.
Roles & Responsibilities-
Identifying hardware and software solutions.
Troubleshooting technical issues.
Diagnosing and repairing faults.
Resolving network issues.
Installing and configuring hardware and software.
Speaking to customers to quickly get to the root of their problem.
Providing timely and accurate customer feedback.
Talking customers through a series of actions to resolve a problem.
Following up with clients to ensure the problem is resolved.
Replacing or repairing the necessary parts.
Supporting the roll-out of new applications.
Providing support in the form of procedural documentation.
Managing multiple cases at one time.
Testing and evaluating new technologies.
Conducting electrical safety checks on equipment.
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Work Experience |
0 to 5 Years |
Level |
Junior - Executive, Assistant |
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Job Function
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Operations/Customer Service, Technical Support, Customer Service (Voice), Customer Service (Web) |
Vacancies
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Not Specified |
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Industry
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CRM/Call Centers/BPO |
Job Location
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Bangalore |
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Educational
Qualification
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B.Sc, BCA/BCS, B.E./B.Tech |
Salary
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Not Specified |
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Key Skills
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Technical Support, Window Support/ Server Support/ Software Support/ Application Support
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Company Info
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Incorporated in 2006, Black and White Business Solutions Pvt. Limited has gradually developed today into a leading provider of manpower for some of the fortune 500 companies for their junior/ middle / senior and executive requirements.
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Address
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Not Mentioned
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Contact Number
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Not Mentioned
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Referral Information
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Check details
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