KCS Group

Technical Support Executive   




  AML Rightsource Private Limited is looking for Technical Support Executive



Job Description

Candidate should be Any Graduate with hands on experience in Microsoft office (excel, PowerPoint) to represent the reports on basis of client and management requirement. Supporting investors/ clients through email on all technical, functional and any issue related to the system. Understanding of client requirements and aligning them with system functions (onboarding clients, making amendments according to the client requirement and fitting it in to an application workflow)

Coordinate with development team regarding upcoming application software release
Work with onshore (Hong Kong, Malaysia, Singapore) and offshore (Europe, US and Canada) team members and handle clients
To work as on-call person who must work on escalated issues, rerun the issues and fix them
Ability to understand the SQL queries, joins, sub-queries, stored procedure, inline queries, triggers and user define function to reach the client requirement and accuracy in project

Required Skills:

Knowledge of SQL Server, XML, and Microsoft office
Good communication skills both written verbal with logical approach
Ability and willingness to understand functional processes with great coordination skills
Be proactive in approach to determine preventative measures and early warning mechanisms to reduce customer issues/ escalations

 

Work Experience

0 to 3 Years

Level

 Junior - Executive, Assistant 


Job Function
IT-Software, Desktop Support


Vacancies
Not Specified 


Industry
Banking/Finance/Insurance 


Job Location
Delhi 


Educational Qualification
B.Sc, BCA/BCS, B.E./B.Tech


Salary
Not Specified


Key Skills
Technical Support, Customer Service, Network Support, IT Help Desktop Support, Troubleshooting


Company Info
AML RightSource is the leading firm solely focused on Anti-Money Laundering (AML)/Bank Secrecy Act (BSA) and financial crimes compliance solutions.
 


Address


Not Mentioned


Contact Number


Not Mentioned


Referral Information


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