KCS Group

Technical Support Engineer   




  Incedo Inc. (IT Service Management Company) is looking for Technical Support Engineer



Job Description



Candidate should have completed Graduation with 0 to 5 years of experience of International BPO
Must have Customer service approach with excellent communication skills
Should be comfortable with US shifts timings/24*7

Roles and Responsibilities-

Good Troubleshooting experience Network Troubleshooting
Windows OS/ Software Installation, password reset
Technical bent of mind to isolate a problem quickly
Troubleshooting of desktop/ laptop and gadgets
Email configuration

Immediate Joiner Preferred or who can join us in a weeks time.
Fresher may also apply

Interested candidates can share updated resume along with below mentioned details-

Total Experience
Ok with Voice Process-
Current & expected CTC
Current location
Ok to relocate
Comfortable working in night (24*7) shifts
Comfortable working from Office
 

Work Experience

0 to 5 Years

Level

Junior - Executive, Assistant 


Job Function


Operations/Customer Service, Technical Support, Customer Service (Voice), Customer Service (Web)


Vacancies


Not Specified 


Industry


IT-Software 


Job Location


Gurgaon, Hyderabad, Chennai 


Educational Qualification


B.Sc, BCA/BCS, B.E./B.Tech


Salary


Not Specified


Key Skills


Technical Support, Customer Service, International Voice Process, Technical Helpdesk, Troubleshooting


Company Info


Incedo is a US based consulting, analytics and technology services firm. We help our clients achieve competitive advantage through End-to-End Digital Transformation and work across Financial Services, Telecom, Life Science & Healthcare and Product Engineering sectors. Our uniqueness lies in bringing together strong engineering, data science and design capabilities with deep domain understanding, and blurring the boundaries between services and products to maximize business impact from emerging technologies.
 


Address


Not Mentioned


Contact Number


Not Mentioned


Referral Information


Check details



 



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