KCS Group

Technical Support Engineer   




  eTeam Info Services Private Limited is looking for Technical Support Engineer



Job Description

Qualification Required: Any Graduation or Post Graduation
Experience Required: Fresher/ Experienced
Notice Period: Immediate/ 15 Days

Working Shift: Day Shift/ Global Shift
Employment Mode : C to H (Contract to Hire)
Cab facility: 2 way Provided by Company.

Working days: 5 days Working
Fresher Salary: 27.500 + Incentive
Languages Required: Excellent English + Hindi

Roles and Responsibilities-

Takes end to end Ownership of End User Issues till resolution and follow up as mandated by the process requirements.
Applies basic diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures.
Escalates complex problems to the Remote Support Engineering staff or Field Engineering. Typically provides technical support for Internal and External customers.

Escalates complex problems to higher level of expertise within organization.
Responsible for providing the first-line of after-sales telephone technical support of hardware, Operating Systems, sub-systems and/or applications for customers and/or employees.
 

Work Experience

0 to 2 Years

Level

 Junior - Executive, Assistant 


Job Function
IT-Hardware/Networking, IT- Hardware Customer Support, Troubleshooting, H/W Installation/Maintenance, Network Administration


Vacancies
Not Specified 


Industry
IT-Hardware/Networking 


Job Location
Bangalore 


Educational Qualification
B.Sc, BCA/BCS, B.E./B.Tech


Salary
Not Specified


Key Skills
Technical Support, IT Helpdesk, Desktop Support, Networking, Troubleshooting Skills


Company Info
We power talent acquisition initiatives through an innovative, modular Global Talent delivery model capable of sourcing, vetting, payrolling and managing talent to deliver into contract staffing, direct hire, direct sourcing, talent pools and diversity initiatives. Our mission is to connect world-class talent with marquee global companies in ways that make work incredibly
meaningful, valuable and beneficial for everyone.
 


Address


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Contact Number


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Referral Information


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