KCS Group

Desktop Support Engineer   




  Black & White Business Solutions Pvt. Limited is looking for Desktop Support Engineer



Job Description

Hiring for TOP MNC, only immediate joiners - Easy selection - HINDI is mandatory
L1 & L2 Support/ Desktop Support/ Technical Support/ Day Shift/ Sat & Sunday fixed off

Any Graduate or Under Graduates with Excellent Communication in English and HINDI can apply
Minimum 0 to 4 years Experience into desktop Support Voice

Roles and Responsibilities :

Ensuring low down time for production desktops.
Preventive/ Corrective maintenance of all the desktops.
Managing and Maintaining operating system Endpoint Protection at desktop level, Microsoft issues.
Responsible for Backups and Restore of critical data according to users request.
Responsible for 1st level troubleshooting in Servers and Hardware/ Operating system / Network related issues.
Ensuring Encryption in all Laptop users for data security, and EFS backup
Managing nd updating Windows patches for Desktops and Laptops.
UPS Monitoring

Providing Mobile devices support (Microsoft Active Sync) for corporate users
Managing and Maintaining Projectors for Meeting and Conference purpose.
Providing support for Voice communications
Deploying, Managing and configuring network Printer.
Interacting with Vendors for Hardware & Software Support
Ensuring low down time for production desktops.
Preventive/ Corrective maintenance of all the desktops

Managing and Maintaining Symantec Endpoint Protection at desktop level
Responsible for Backups and Restore of critical data according to users request
Responsible for 1st level troubleshooting in Servers and Network related issues.
Managing one or more customer service or service desk functions.
Acting as a point of contact to support service users and customers reporting issues, requesting information, access, or other services .
Delivering customer service through multiple channels including human, digital, self- service , and automated.

Benefits :

Day Shift
Salary max up to 28K take home + incentives

For more Information

Contact- HR Nayana @9686667520 (Call or WhatsApp)
Email ID - hr7520@blackwhite.in
 

Work Experience

0 to 4 Years

Level

 Junior - Executive, Assistant 


Job Function
IT-Hardware/Networking, IT- Hardware Customer Support, Troubleshooting, H/W Installation/Maintenance, Network Administration


Vacancies
Not Specified 


Industry
CRM/Call Centers/BPO 


Job Location
Gurgaon 


Educational Qualification
B.Sc, BCA/BCS, B.E./B.Tech


Salary
Not Specified


Key Skills
Desktop Support, Technical Helpdesk, Installation, Hardware/ Networking, Windows Troubleshooting, Voice Process


Company Info
We are tied up with TOP CMM Companies Incorporated in 2006, Black and White Business Solutions Pvt. Limited has gradually developed today into a leading provider of manpower for some of the fortune 500 companies for their junior/ middle/ senior and executive requirements. At Black and White Business Solutions, our sole job is to find individuals who are driven to succeed, and match them with companies that know how to reward success.
 


Address


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Contact Number


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Referral Information


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