KCS Group

Technical Support Engineer   




  Teamware Solutions Private Limited is looking for Technical Support Engineer



Job Description

Candidate must be a Graduate (Technical degree preferred) with 1 to 3 years of experience with International Technical Support Center, Enterprise Support is preferred. Should have experience in troubleshooting software on Windows and/or Mac operating systems.

Technical Support or implementation experience, supporting enterprise software solutions.
Should have experience working in a team environment, managing a diverse workload
Outstanding written & verbal communication skills in English with a neutral accent

Experience in one or more of the following additional areas: Database technology (SQL); Web technology (HTML, JavaScript, CSS, XML, PHP), Networking Technologies (TCP/IP, DNS)

Ability to multi-task and perform effectively under pressure
Excellent analytical skills and ability to navigate challenging situations in a professional manner.

General cultural awareness, particularly for agents who are supporting customers in a region other than the one theyre located in (e.g. ability to detect & understand different regional accents, general knowledge of what the capital of the country is, the main cities or regions etc. to avoid having to make spelling requests to customers)

Interested please share your updated resume on Hemavathi.k@twsol.com




 

Work Experience

1 to 3 Years

Level

 Junior - Executive, Assistant 


Job Function
IT-Hardware/Networking, IT- Hardware Customer Support, Troubleshooting, H/W Installation/Maintenance, Network Administration


Vacancies
Not Specified 


Industry
IT-Software 


Job Location
Noida 


Educational Qualification
B.Sc, BCA/BCS, B.E./B.Tech


Salary
Not Specified


Key Skills
Technical Support, Network Troubleshooting, Desktop Support, Hardware/ Network Support


Company Info
Teamware Solutions, a business division of Quantum Leap Consulting Private Limited, offers cutting edge industry solutions for deriving business value for our clients` IT initiatives. Offering deep domain expertise in Banking, Financial Services and Insurance, Oil and Gas, Infrastructure, Manufacturing, Retail, Telecom and Healthcare industries, Teamware leads its service in offering skills augmentation and professional consulting services.

With over 1700 professionals deputed across India, USA, Middle East and APAC, our major clients include Captive IT units in India, Product Companies and IT Services firms.
 


Address


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Contact Number


Not Mentioned


Referral Information


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